Introduction

Secured Property Sale ("we", "our", or "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you use our website and property sale services.

Information We Collect

We collect the following personal information when you contact us through our website:

• First name and last name – to address you personally
• Email address – to respond to your enquiry and send communications
• Phone number (optional) – to contact you by phone if you prefer
• Message – to understand your property sale requirements

How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiry and provide property sale advice
• To arrange property valuations and assessments
• To communicate with you about our services
• To improve our website and services
• To comply with legal obligations

Data Storage and Security

Your information is stored securely and processed in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. Typically, we retain enquiry data for up to 2 years from the date of your last contact with us.

Your Rights

Under the GDPR, you have the following rights regarding your personal information:

• Right to access – request a copy of the personal information we hold about you
• Right to rectification – request correction of inaccurate or incomplete information
• Right to erasure – request deletion of your personal information
• Right to restrict processing – request that we limit how we use your information
• Right to data portability – request transfer of your information to another organisation
• Right to object – object to our processing of your personal information

To exercise these rights, please contact us using the details below.

Third-Party Services

We use the following third-party services to operate our website:

• Netlify – for form submission and website hosting
• Simple Analytics – for website analytics (privacy-focused, no personal data collected)

These service providers have access to your personal information only to perform specific tasks on our behalf and are contractually obligated to keep your information confidential.

Cookies

We use cookies to improve your browsing experience. Our analytics cookies are privacy-focused and do not collect personal information. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our handling of your personal information, please contact us:

• Email: help@securepropertysale.com
• Phone: 0208 153 3877
• Address: Secured Property Sale, United Kingdom